Privacy Policy

This policy explains what personal data HomeSearch.ae collects, why we collect it, and the choices you have. It applies to our website and any forms or services we offer through it.

We keep this simple on purpose. We collect what we need to run the platform and connect you with licensed agents, and nothing we cannot explain in plain terms.

We collect information in three ways:

• Information you give us. Your name, email, phone number and message when you use a contact or enquiry form, or details you add when you create an account.
• Information from your use of the site. Pages you view, searches you run, and the properties you save, so we can show relevant results and improve the product.
• Technical information. Your device type, browser, approximate location from your IP address, and similar data collected through cookies and analytics.

We use your information to:

• Pass your enquiry to the agent or agency you chose to contact.
• Respond to questions you send us and provide support.
• Show price trends, saved searches and listings that match your interests.
• Keep the platform secure and prevent fraud or misuse.
• Understand how the site is used so we can make it better.

We do not sell your personal data, and we do not use it to make automated decisions about you.

When you send an enquiry about a listing, we share the details you provide with the agent or agency responsible for that listing so they can respond. We only do this for enquiries you choose to send.

We also work with service providers who help us run the platform, such as hosting, email delivery and analytics. They may process data on our behalf, and only under agreements that require them to protect it. We may disclose information where the law requires it.

Much of the market data on HomeSearch, including registered sale and rental figures, comes from public records published by the Dubai Land Department. This is aggregated transaction data about properties, not information about you, and it is shown to help you judge prices with confidence.

We use cookies and similar technologies to keep you signed in, remember your preferences and measure how the site is used. You can control cookies through your browser settings. Turning some off may affect how parts of the site work.

We keep personal data only for as long as we need it for the purposes above, or for as long as the law requires. When we no longer need it, we delete it or make it anonymous.

You can ask us to:

• Show you the personal data we hold about you.
• Correct anything that is wrong or out of date.
• Delete your data, where we are not required to keep it.
• Stop using your data for marketing.

To make a request, email us at [email protected]. We will respond within a reasonable time.

We use technical and organisational measures to protect your information, including encryption in transit and access controls. No system is perfectly secure, but we work to keep your data safe and to act quickly if something goes wrong.

We may update this policy from time to time. When we make a significant change, we will update the date at the top of this page and, where appropriate, let you know directly.

If you have a question about this policy or your data, contact us:

HomeSearch.ae
Building 8, Dubai Media City, Dubai, United Arab Emirates
[email protected]